Frequently Asked Questions
Frequently Asked Questions
Welcome to the Frequently Asked Questions section. This should be your first port-of-call if you have any queries regarding the module you are completing, your student account or the program.
You can search the FAQs by keyword to find potential answers to your questions. You can also click on the categories on the left to display only the FAQs that relate to a particular topic.
How does the online learning model work?
Here you will have access to a wide variety of resources, online training programmes, online assessments or a host of face-to-face seminars covering a broad range of topics. The GSB Online Portal provides individuals with an opportunity to grow, improve their knowledge, and learn new skills. The process of learning is not the same for everyone and for every context. For this reason, the GSB Online Portal facilitates fully online courses, as well as blended learning to support face-to-face seminars and workshops. For this reason, each course will look a bit different. Your online learning experience may include some of the following elements:
Here you will have access to a wide variety of resources, online training programmes, online assessments or a host of face-to-face seminars covering a broad range of topics. The GSB Online Portal provides individuals with an opportunity to grow, improve their knowledge, and learn new skills. The process of learning is not the same for everyone and for every context. For this reason, the GSB Online Portal facilitates fully online courses, as well as blended learning to support face-to-face seminars and workshops. For this reason, each course will look a bit different. Your online learning experience may include some of the following elements:
- Course notes
- Interactive notes/quizzes
- Downloadable content
- Graphics
- Videos
- Multiple-choice quizzes
- Forums
- Webinars
What are the components on the learning platform?
The learning platform consists of the following main components:
The learning platform consists of the following main components:
- My Dashboard – This is the first page you see after logging in. Here you will see the course which you are enrolled in. Click on the course to view the content.
- Course view – This is what you see when you are inside a course. Sometimes there are different modules to click on, or for shorter courses, you will just see the resources.
- Module view – In the course view, click on a module to view the contents and assessments.
- Resources – These are the course notes and assessments that comprise the modules of a course.
- My courses – This tab will show you all the courses you have been enrolled in.
What are the components on the learning platform?
The learning platform consists of the following main components:
The learning platform consists of the following main components:
- My Dashboard – This is the first page you see after logging in. Here you will see the course which you are enrolled in. Click on the course to view the content.
- Course view – This is what you see when you are inside a course. Sometimes there are different modules to click on, or for shorter courses, you will just see the resources.
- Module view – In the course view, click on a module to view the contents and assessments.
- Resources – These are the course notes and assessments that comprise the modules of a course.
- My courses – This tab will show you all the courses you have been enrolled in.
How do I reset my password?
- Click here https://gsbonline.uct.ac.za to go to the login page
- Below the Login button, you will see Lost Password?
- Fill in your username or email address in the provided fields
- Check your email inbox to receive further instructions.
How do I reset my password?
- Click here https://gsbonline.uct.ac.za to go to the login page
- Below the Login button, you will see Lost Password?
- Fill in your username or email address in the provided fields
- Check your email inbox to receive further instructions.
Can I learn in my own time or will I have a certain amount of time to complete the course?
For courses with a set enrolment period, your enrolment and as well as access to the course will expire once the set enrolment period has been reached. At this point you will no longer have access to the course and its activities, and it will remain incomplete. Keep an eye on your email inbox, as you should receive a reminder to complete your course before its expiry date.
For courses with a set enrolment period, your enrolment and as well as access to the course will expire once the set enrolment period has been reached. At this point you will no longer have access to the course and its activities, and it will remain incomplete. Keep an eye on your email inbox, as you should receive a reminder to complete your course before its expiry date.
Can I learn in my own time or will I have a certain amount of time to complete the course?
For courses with a set enrolment period, your enrolment and as well as access to the course will expire once the set enrolment period has been reached. At this point you will no longer have access to the course and its activities, and it will remain incomplete. Keep an eye on your email inbox, as you should receive a reminder to complete your course before its expiry date.
For courses with a set enrolment period, your enrolment and as well as access to the course will expire once the set enrolment period has been reached. At this point you will no longer have access to the course and its activities, and it will remain incomplete. Keep an eye on your email inbox, as you should receive a reminder to complete your course before its expiry date.
Can I learn in my own time or will I have a certain amount of time to complete the course?
For courses with a set enrolment period, your enrolment and as well as access to the course will expire once the set enrolment period has been reached. At this point you will no longer have access to the course and its activities, and it will remain incomplete. Keep an eye on your email inbox, as you should receive a reminder to complete your course before its expiry date.
For courses with a set enrolment period, your enrolment and as well as access to the course will expire once the set enrolment period has been reached. At this point you will no longer have access to the course and its activities, and it will remain incomplete. Keep an eye on your email inbox, as you should receive a reminder to complete your course before its expiry date.
Will I be able to download the content on the learning portal?
Not all content can be downloaded from the digital learning platform, but in many cases it is possible to download the written course notes. Look for the link that says “downloadable course notes” and click on it to save a copy of the notes on your device. You won’t be able to download videos and quizzes.
Not all content can be downloaded from the digital learning platform, but in many cases it is possible to download the written course notes. Look for the link that says “downloadable course notes” and click on it to save a copy of the notes on your device. You won’t be able to download videos and quizzes.